Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

when I double click on Firefox Icon, it doesn't start

  • 1 resposta
  • 15 têm este problema
  • 5 visualizações
  • Última resposta de Shawn

AnonymousUser
AnonymousUser
more options

when I double click on Firefox icon the clock glass appears on my pointer but the Firefox doesn't start. but some days like today it opens and doesn't have any problem. I predict that I will have this problem again after I close the Firefox's window. The problem started since a few days after updating my Firefox.

This happened

Every time Firefox opened

== afew days after updating my firefox

when I double click on Firefox icon the clock glass appears on my pointer but the Firefox doesn't start. but some days like today it opens and doesn't have any problem. I predict that I will have this problem again after I close the Firefox's window. The problem started since a few days after updating my Firefox. == This happened == Every time Firefox opened == afew days after updating my firefox

Todas as respostas (1)

Shawn
Shawn
  • Moderator
more options

One of your add-ons might be the culprit. Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If that solves the problem, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and possibly Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

~~~~~~~~~~~

If that does not solve the problem, create a new profile Then, Recover your data from the old profile. See http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile