Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

In the drop-down menu, when I come to the part where the menu does not say anything, the entire contents of the menu (for example, view ...) or pop-up menu you get totally lost and becomes dysfunctional. I use Firefox 3.6.8. Croatian, Windows 7 profession

  • 2 respostas
  • 1 tem este problema
  • 13 visualizações
  • Última resposta de cor-el

more options

In the drop-down menu, when I come to the part where the menu does not say anything, the entire contents of the menu (for example, view ...) or pop-up menu you get totally lost and becomes dysfunctional. I use Firefox 3.6.8. Croatian, Windows 7 professional! Thanks!

This happened

Every time Firefox opened

== i touch empty place on dropped menu

In the drop-down menu, when I come to the part where the menu does not say anything, the entire contents of the menu (for example, view ...) or pop-up menu you get totally lost and becomes dysfunctional. I use Firefox 3.6.8. Croatian, Windows 7 professional! Thanks! == This happened == Every time Firefox opened == i touch empty place on dropped menu

Todas as respostas (2)

more options

I'm not sure that I understand what you mean. Can you attach a screenshot to clarify that?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (200 KB) and do not click Preview after you have attached the image.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

more options

Thanks! It was the addon PlainTexToLInk. I disabled it and everything works fine! Mario