Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

No addons including the Compatibility Reporter will install in Firefox 4 Beta 2

  • 3 respostas
  • 15 têm este problema
  • 28 visualizações
  • Última resposta de the-edmeister

more options

I was just going to install the compatibility reporter for Firefox 4 Beta 2 but it won't install. It's made for this version of Firefox so why won't it work? I keep reinstalling Firefox but it still doesn't work.

This happened

Every time Firefox opened

== Firefox 4 Beta 2 was installed

I was just going to install the compatibility reporter for Firefox 4 Beta 2 but it won't install. It's made for this version of Firefox so why won't it work? I keep reinstalling Firefox but it still doesn't work. == This happened == Every time Firefox opened == Firefox 4 Beta 2 was installed

Todas as respostas (3)

more options

Do you get any feedback when you try to install the compatibility reporter? Anything in Tools -> Error Console after attempting to install it?

Do you see the confirmation box with the three second countdown when you try to install the add-on?

Try deleting these files in your profile folder:

  • Go to Help > Troubleshooting Information, then click on Open Containing Folder. That will open Windows Explorer in your Firefox profile.
  • Close Firefox
  • Delete these files: extensions.ini, extensions.cache, extensions.rdf, extensions.sqlite

See http://kb.mozillazine.org/Unable_to_install_themes_or_extensions_-_Firefox#Corrupt_extension_files

more options

I tried to install the add on called home dash for Firefox 4.0 beta and now it wont open after it asked me to close it. Every time I try to open it it just shows loading over my mouse icon with a circle moving in a clockwise rotation. Then nothing happens no error message nothing as if I never clicked on the Firefox browser. I cant get rid of the add on cuss it wont open Firefox it was working fine before I installed the add on.

My computer is windows 7 Home premium 64-bit its a laptop with a Intel Graphics Media Accelerator 4500M with up to 1309MB total video memory for super-sharp images Its got a Intel Pentium(R) Dual-Core CPU 3g of ram but supports up to 8

let me know if u need anymore info on my computer.

more options

Try the Firefox SafeMode and disable that extension.
http://support.mozilla.com/en-US/kb/Safe+Mode