Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox process is running but the GUI doesn't show up.

  • 1 resposta
  • 36 têm este problema
  • 1 exibição
  • Última resposta de cor-el

phoenix711
phoenix711
more options

System description: ThinkPad T61, Windows 7 X64 with both Firefox 3.6 and 4.0 beta installed.

Now both version of Firefox won't show their GUI when I start them but the "firefox.exe *32" process is running.

I tried to clean up all the customize information about the firefox, uninstall both of them and reinstall the 3.6, but the GUI still won't show up.

System description: ThinkPad T61, Windows 7 X64 with both Firefox 3.6 and 4.0 beta installed. Now both version of Firefox won't show their GUI when I start them but the "firefox.exe *32" process is running. I tried to clean up all the customize information about the firefox, uninstall both of them and reinstall the 3.6, but the GUI still won't show up.

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you create a new profile for the Firefox 4.0 beta version?

See http://kb.mozillazine.org/Profile_Manager

If you use the same profile for both versions then create a new profile as a test to check if your current profile is causing the problems See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox