Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I cannot access my email from hotmail. I also cannot log out of hotmail.

  • 1 resposta
  • 24 têm este problema
  • 8 visualizações
  • Última resposta de Svetlana

josephrubano
josephrubano
more options

When I open my hotmail using Firefox I can see what is in the Inbox but I cannot open anything. I cannot open emails, I cannot open junk file or any of the folders. I also cannot sign out of hotmail.

However I am able to do so using Safari -- so I am assuming it has to do with Firefox.

This started happening after I tried to download a free trial off of 1password for mac.

Do you have any suggestions? Thank you -- Joseph

When I open my hotmail using Firefox I can see what is in the Inbox but I cannot open anything. I cannot open emails, I cannot open junk file or any of the folders. I also cannot sign out of hotmail. However I am able to do so using Safari -- so I am assuming it has to do with Firefox. This started happening after I tried to download a free trial off of 1password for mac. Do you have any suggestions? Thank you -- Joseph

Todas as respostas (1)

Svetlana
Svetlana
more options

You can try to look for anything 1password-related in Tools -> Add-ons and disable it. Then, clear cookies and cache as described at How to clear the Firefox cache and Clear cookies and site data in Firefox.