Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

New version crashes without opening (3.6) old version still runs (3.0)

  • 3 respostas
  • 12 têm este problema
  • 2 visualizações
  • Última resposta de rudeguyy

rudeguyy
rudeguyy
more options

I had been running version 3.o and had no problems..but anytime I upgrade to versions 3.5 or 3.6 it crashes before opening..the same happens in safe mode. It only opened one time and it was very briefly..soon as i installed the new adobe flash that was when it crashed and I can't get it back..I went back to version 3.0 and everything is working again..please help

I had been running version 3.o and had no problems..but anytime I upgrade to versions 3.5 or 3.6 it crashes before opening..the same happens in safe mode. It only opened one time and it was very briefly..soon as i installed the new adobe flash that was when it crashed and I can't get it back..I went back to version 3.0 and everything is working again..please help

Todas as respostas (3)

Faisal M
Faisal M
more options

Solved in Live Chat

rudeguyy
rudeguyy Autor da pergunta
more options

I still have the same issue..I did a complete uninstall and then reinstalled the new version like you said and it crashes before firefox even opens

Here is my new crash report: bp-ac1b9a7d-af3a-4f89-a703-6e30c2101010

rudeguyy
rudeguyy Autor da pergunta
more options

I still have the same issue..I did a complete uninstall and then reinstalled the new version like you said and it crashes before firefox even opens

Here is my new crash report: bp-ac1b9a7d-af3a-4f89-a703-6e30c2101010