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how can I uninstall firefox when the add/remove programs in control panel doesn't work, nor does opening it in the run command?

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  • 18 têm este problema
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  • Última resposta de TonyE

cntbtamed66
cntbtamed66
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I tried to uninstall firefox using the control panel, add/remove programs. When I click on remove it does nothing. Then I tried using run, firefox, uninstall, helper and this does nothing either. Is there another way to remove it or repair it? I am using windows xp not 2000.

I tried to uninstall firefox using the control panel, add/remove programs. When I click on remove it does nothing. Then I tried using run, firefox, uninstall, helper and this does nothing either. Is there another way to remove it or repair it? I am using windows xp not 2000.

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TonyE
TonyE
  • Moderator
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For details of how to manually remove Firefox see http://kb.mozillazine.org/Uninstalling_Firefox - it gives details of the folders you need to delete.

What is your problem with Firefox, re-installing Firefox does not normally fix problems.