Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I lose half my saved usernames everytime Firefox closes and they are always the same ones!

  • 3 respostas
  • 18 têm este problema
  • 4 visualizações
  • Última resposta de cor-el

more options

The saved usernames that disappear are all of the "https" type.

Firefox is not even asking me if I want to save the username and password.

The saved usernames that disappear are all of the "https" type. Firefox is not even asking me if I want to save the username and password.

Solução escolhida

Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?
If the latter happens then you have a problem with cookies that are not kept or the file that stores the cookies is corrupted.

  • Websites remembering you and automatically log you in is stored in a cookie.
  • You need an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep that cookie, especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"

Ler esta resposta 👍 2

Todas as respostas (3)

more options

Solução escolhida

Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?
If the latter happens then you have a problem with cookies that are not kept or the file that stores the cookies is corrupted.

  • Websites remembering you and automatically log you in is stored in a cookie.
  • You need an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep that cookie, especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"

more options

Solved, thanks!!!

more options

You're welcome