Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Unresponsive script js:2309

  • 2 respostas
  • 4 têm este problema
  • 1 exibição
  • Última resposta de woolythoughts

more options

I cannot get Firefox to work. I continue to get the message: unresponsive script js:2309. I've tried disabling everything in safe mode (it does work in safe mode); I've tried deleting the .ini files as per a previous post; I've updated to the most current. Nothing helps. I am so frustrated! Somebody please help.

I cannot get Firefox to work. I continue to get the message: unresponsive script js:2309. I've tried disabling everything in safe mode (it does work in safe mode); I've tried deleting the .ini files as per a previous post; I've updated to the most current. Nothing helps. I am so frustrated! Somebody please help.

Todas as respostas (2)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

more options

Thank you so much, cor-el! The new profile worked like a charm; not to mention I've noticed Firefox is starting up quite a bit speedier. hmmmm... wonder if they're related? <grin> I didn't realize how much I disliked the Other Browser until I had to use it again. Blessings. Woolythoughts