Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I cannot access the PRIVACY menu from the Tools-Options menu to make changes to cookies and history. I can access every other menu on that page (General, Tabs, Content, Applications, Security, and Advanced. But Not PRIVACY. Please help.

  • 1 resposta
  • 3 têm este problema
  • 2 visualizações
  • Última resposta de TonyE

Jaz
Jaz
more options

I need to reset/change/clear my cookies, probably clear my cache, and change my history preferences. When I use the Tools-Options choice to bring up the appropriate menu (General, Tabs, Content, Applications, Privacy, Security,and Advanced) all allow me access to make changes (or not), the PRIVACY tab does not open up. It does no allow access to any info contained there in. It is like it doesn't exist or isn't even there. Also, in the Tools menu on the Firefox toolbar, both "Stop Private Browsing" and "Clear Recent History" are grayed out. What gives? Thank you for your help.

I need to reset/change/clear my cookies, probably clear my cache, and change my history preferences. When I use the Tools-Options choice to bring up the appropriate menu (General, Tabs, Content, Applications, Privacy, Security,and Advanced) all allow me access to make changes (or not), the PRIVACY tab does not open up. It does no allow access to any info contained there in. It is like it doesn't exist or isn't even there. Also, in the Tools menu on the Firefox toolbar, both "Stop Private Browsing" and "Clear Recent History" are grayed out. What gives? Thank you for your help.

Todas as respostas (1)

TonyE
TonyE
  • Moderator
more options

This can be caused by in incompatible/malfunctioning add-on. To test if this is the case follow the procedure in the troubleshooting extensions and themes article.