Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

When I click or type in a valid link, I get the message "The URL is not valid and cannot be loaded." I have to reload/refresh the page one or more times until the same page loads.

  • 1 resposta
  • 3 têm este problema
  • 20 visualizações
  • Última resposta de cor-el

R618
R618
more options

This happens with small sites as well as major ones such as amazon.com. It happens frequently with many different websites both when typing in a URL or clicking on one from search results or other pages. If I am opening it in a new tab, the page is blank and the correct URL shows in the address bar even though it didn't load. When I get the message "The URL is not valid and cannot be loaded" I have to click okay and then click on the link again or click refresh. Sometimes it loads on the 2nd try; other times I have to refresh multiple times to get it to load.

Anyone know what is causing this or what will help?

This happens with small sites as well as major ones such as amazon.com. It happens frequently with many different websites both when typing in a URL or clicking on one from search results or other pages. If I am opening it in a new tab, the page is blank and the correct URL shows in the address bar even though it didn't load. When I get the message "The URL is not valid and cannot be loaded" I have to click okay and then click on the link again or click refresh. Sometimes it loads on the 2nd try; other times I have to refresh multiple times to get it to load. Anyone know what is causing this or what will help?

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

See also http://kb.mozillazine.org/Error_loading_websites (Error_loading_some_websites)