Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I got a window from "Firefox" (no fox/earthball logo) regarding a security scan and an executable (.exe) file to clear malware - is this legit or a scam?

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Phunque

more options

While browsing a web site with graphics, a dialog box popped up (dark red with white type) indicating some sort of security alert and recommending a scan, which yielded some 90 or so pieces of malware. It asked if I wanted to clear these items and offered a "setup.exe" file to do that. I refused because although the box referred to Mozilla Firefox, there was no standard logo and I was uncertain whether this was an attack site or a legit Firefox site.

While browsing a web site with graphics, a dialog box popped up (dark red with white type) indicating some sort of security alert and recommending a scan, which yielded some 90 or so pieces of malware. It asked if I wanted to clear these items and offered a "setup.exe" file to do that. I refused because although the box referred to Mozilla Firefox, there was no standard logo and I was uncertain whether this was an attack site or a legit Firefox site.

Todas as respostas (2)

more options

That will be a malicious sites that is trying to get people to install malware. The site is targeted at Windows users.

more options

Thanks, TonyE. I suspected as much although I'm reluctant to always make the generalization that any site that doesn't look like its parent org is bad. Nonetheless, it's always best to treat it as dangerous until you know for sure.