Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

The physical "remember password" button is not working, although the other two buttons are working.

  • 4 respostas
  • 11 têm este problema
  • 6 visualizações
  • Última resposta de BothanSpy11

more options

When the prompt after entering a password drops down ("Do you want Firefox to remember the password for ______ on ______.com"), the three buttons pop up (Remember, Never for This Site, and Not Now). The remember button is not working at all, like I click it and it does not go away, it just depresses and stays there. The other two buttons, however, are still working.

When the prompt after entering a password drops down ("Do you want Firefox to remember the password for ______ on ______.com"), the three buttons pop up (Remember, Never for This Site, and Not Now). The remember button is not working at all, like I click it and it does not go away, it just depresses and stays there. The other two buttons, however, are still working.

Todas as respostas (4)

more options

This can be a problem with the files that Firefox uses to store the passwords.

See:

more options

which files? also, how do i fix it then?

more options

If you see saved names and passwords in the Password Manager (Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords") then you can use the Password Exporter extension to create a backup of the passwords.

Check that the exported (xml) file has all the names and passwords.

Rename key3.db to key3.db.old and rename signons.sqlite to signons.sqlite.old and remove all other signons# files (signons2.txt, signons3.txt if they exist) in the Firefox Profile Folder to make Firefox create fresh files.

Help > Troubleshooting Information > Profile Directory: Open Containing Folder

more options

i don't see any saved passwords. i'm trying to move my signons file from 1 hard drive (with files from before new OS install) to the current profile