Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Loaded firefox 3.6.14 and now cannot access internet. Restored computer to previous version now works. Tried 3.6.14 again and same problem, any ideas?

  • 4 respostas
  • 39 têm este problema
  • 3 visualizações
  • Última resposta de voyager

more options

Using windows 7. As soon as firefox is updated I cannot acces the Internet. Tried Internet Explorer works ok. I have restored computer to previous firefox and it works fine. Tried updating again and the same problem cannot access internet.

Using windows 7. As soon as firefox is updated I cannot acces the Internet. Tried Internet Explorer works ok. I have restored computer to previous firefox and it works fine. Tried updating again and the same problem cannot access internet.

Solução escolhida

This is normally caused by a firewall blocking the new version of Firefox. For details see https://support.mozilla.com/kb/Cannot+connect+after+upgrading+Firefox

Ler esta resposta 👍 1

Todas as respostas (4)

more options

Solução escolhida

This is normally caused by a firewall blocking the new version of Firefox. For details see https://support.mozilla.com/kb/Cannot+connect+after+upgrading+Firefox

more options

Thanks for the info TonyE that did the trick :)

more options

You're welcome

more options

Installing a second time worked for me.

Alterado por voyager em