Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Today my pinned apps, tab groups and history ALL disappeared, and my settings were changed to "Clear history when Firefox closes." How can this happen!?

  • 1 resposta
  • 9 têm este problema
  • 1 exibição
  • Última resposta de cor-el

wjpalmer
wjpalmer
more options

I've had several pinned apps, tab groups etc that always reappeared when I closed and opened Firefox. I always had history stored without a problem.

Today I opened Firefox, and my pinned apps, tab groups, and history were all gone, and the option to Clear history when Firefox closed was checked. I did NOT do that. How could that happen? I definitely need to avoid this happening again!!

Please help! Thanks!

I've had several pinned apps, tab groups etc that always reappeared when I closed and opened Firefox. I always had history stored without a problem. Today I opened Firefox, and my pinned apps, tab groups, and history were all gone, and the option to Clear history when Firefox closed was checked. I did NOT do that. How could that happen? I definitely need to avoid this happening again!! Please help! Thanks!

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you didn't do that yourself and nobody else has used the computer then an extension may have made that change.

I see in your list that you have some Norton extensions (toolbars) installed that could cause it, but others may do this as well.