Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I can't get the latest version to install after I have downloaded it. Using Macbook OSX 10.6.7 and Mozilla version 4

  • 1 resposta
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de cor-el

more options

When the notice comes that there is an update available, I click on it. The update will not load. When I go to "about Firefox" and click to update, the material downloads. I then go to the download file and click open. After that I get graphic that indicates I should drag it to the application folder. I can't find a way to do that. When I recheck to see what version I have, it has not been updated./

When the notice comes that there is an update available, I click on it. The update will not load. When I go to "about Firefox" and click to update, the material downloads. I then go to the download file and click open. After that I get graphic that indicates I should drag it to the application folder. I can't find a way to do that. When I recheck to see what version I have, it has not been updated./

Todas as respostas (1)

more options

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.