Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

In 4.0.1, if I have multiple firefox windows open, when I try to close one window, it closes all. Why can't I close just one window at a time?

more options

I open multiple Firefox windows so that I can quickly Alt+Tab between windows instead of using my mouse to point to tabs. When I close one of my Firefox windows, the browser closes all my windows. What happen to the "Close" feature under the File tab? Why don't I have the option to close only one window at a time?

I open multiple Firefox windows so that I can quickly Alt+Tab between windows instead of using my mouse to point to tabs. When I close one of my Firefox windows, the browser closes all my windows. What happen to the "Close" feature under the File tab? Why don't I have the option to close only one window at a time?

Solução escolhida

How are you trying to close the window?

For some reason (?!) the Close Window command only appears on the File menu if you call it up using Alt+f. The keyboard shortcut Ctrl+w still works to close the current window. And the "red X" on the window title bar still should work to close that one window.

Ler esta resposta 👍 0

Todas as respostas (6)

more options

Solução escolhida

How are you trying to close the window?

For some reason (?!) the Close Window command only appears on the File menu if you call it up using Alt+f. The keyboard shortcut Ctrl+w still works to close the current window. And the "red X" on the window title bar still should work to close that one window.

more options

When I click the Red "X" on one of the Firefox browser windows, it closes all the Firefox windows I have open. There is no Close Window command in the File menu section. The only thing that worked is the Ctrl+w. Thank you.

Currently I'm using the 4.0.1 on my work computers which are Windows XP Pro Version 2 Server Pack 3.

more options

I'm using Windows 7 now, so hopefully someone with XP can explain what's going on with the Red "X".

more options

Went back & tried the "x" and found it works. It will close each window seperately. Thanks for the help.

more options

I don't understand what happened above, but ericn1, wasn't your problem that you tried to close one browser window using the red X, and ALL of them closed? How did any of the above help you solve your problem? jscher2000 gave you alternate methods of closing windows but said that closing a window with the red X "should" work. It doesn't work, because it is closing ALL your windows, not just the one you are clicking on. I am now having the same problem. with Firefox.

Understand I do not have the problem with any other program. In other words, I can open multiple windows in Paint Shop Pro, IE, Notepad, etc. and close one with the red X and all others remain open. It ONLY happens when using the Firefox browser.

The red X should close only the window that you are in when you click on it.

NOW, before someone suggests tabs, I don't like them and don't use them. My choice. Before someone says my browser is out-of-date, (3.6.13) I am using it because it was the last version that worked reliably on my computers, both at home (Windows 7 Professional) and my office (Windows XP Professional).

When I updated to the last Firefox browser, both computers started seizing up (nothing worked and had to reboot using power button) Removing that version of Firefox and going back to this version solved that problem. Fact remains, version has little to do with this problem. I've seen other posts around the net about this with different (newer) versions of Firefox.

So . . . does anyone have a solution to this that doesn't involve using keystrokes or hot keys to close windows instead of the red X that should work properly?

more options

@disasterman wrote: Before someone says my browser is out-of-date, (3.6.13) I am using it because it was the last version that worked reliably on my computers, both at home (Windows 7 Professional) and my office (Windows XP Professional).

For security reasons, you should update to 3.6.23. If you notice severe problem with 3.6.23 that don't affect 3.6.13, you may have a corrupted profile.

http://www.mozilla.org/en-US/firefox/all-older.html

As for the red X, ericn found that it did work for him.

If it doesn't work for you, there might be a problem with a setting or add-on. One common diagnostic step is to try Firefox's Safe Mode to see whether it works correctly there.

Be careful not to "reset" anything permanently in the Safe Mode dialog if you don't have a recent backup; just "continue in safe mode."