Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

When I select new tab from the file menu or from the new tab button nothing happens, but all other features work fine; can I change a setting to correct this?

  • 3 respostas
  • 4 têm este problema
  • 6 visualizações
  • Última resposta de MagebornTraitor

more options

Clicking the new tab button or the new tab option does not open a new tab. Nothing happens. When I click on the help option at the top of the screen that did open in a new tab. If I right click and select open in a new tab it does as requested. I'm stumped.

Clicking the new tab button or the new tab option does not open a new tab. Nothing happens. When I click on the help option at the top of the screen that did open in a new tab. If I right click and select open in a new tab it does as requested. I'm stumped.

Todas as respostas (3)

more options

go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. You can enable the Add-ons later. Check and tell if its working.

more options

The Ask Toolbar is causing that in the Firefox 3.6.13+ versions. Uninstall that extension.

There are a couple of places to check for the Ask toolbar:

more options

Removing the Ask toolbar corrected the issue. Thank you all for the help!!!