Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

when i try to google a website, i get a stopped message and then says done and i can't access the web

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Hasan

more options

Lately, and often, when I try to Google a site from the upper right hand corner of my computer screen, I get a "loading" message in my tab, then a "done" message in the lower left hand corner of the computer screen, but no I am not able to access the web, no matter how often I refresh the screen. If I quit firefox and try again, it usually works.

Lately, and often, when I try to Google a site from the upper right hand corner of my computer screen, I get a "loading" message in my tab, then a "done" message in the lower left hand corner of the computer screen, but no I am not able to access the web, no matter how often I refresh the screen. If I quit firefox and try again, it usually works.

Todas as respostas (1)

more options

Clear Cookies & Cache

https://support.mozilla.com/en-US/kb/Template:clearCookiesCache

Clear the Network Cache

https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache

You can also try to reload the web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

If above solution does not help, see this:

Firefox never finishes loading certain websites

https://support.mozilla.com/en-US/kb/Firefox%20never%20finishes%20loading%20certain%20websites

Check and tell if its working.