Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My firefox keeps freezing the browser and when I check my cpu usage it is running at over 200,000! it's taking all of my CPU just to run it.

  • 5 respostas
  • 15 têm este problema
  • 2 visualizações
  • Última resposta de cglupker

dreamcyn222
dreamcyn222
more options

OK, First let me start by saying I love Firefox and this is the first trouble I have had with it.

I can be browsing the internet, anywhere on any site, and it will freeze saying (Not Responding). When it does this I cannot do anything in the browser or close the browser. It freezes like this every 10 to 15 min and stays frozen for anywhere from 10 seconds to 10 minutes.

I have tried disabling all addons and updating Firefox, adobe reader, and java. When I open my task manager while frozen, Firefox is running at 200,000+ K, and the plugin container at 150,000+ K. I have preformed every system check possible, ran scans with my antivirus and all, the problem is not with my computer or the memory it is the firefox. How can I fix this? Should I uninstall Firefox?

OK, First let me start by saying I love Firefox and this is the first trouble I have had with it. I can be browsing the internet, anywhere on any site, and it will freeze saying (Not Responding). When it does this I cannot do anything in the browser or close the browser. It freezes like this every 10 to 15 min and stays frozen for anywhere from 10 seconds to 10 minutes. I have tried disabling all addons and updating Firefox, adobe reader, and java. When I open my task manager while frozen, Firefox is running at 200,000+ K, and the plugin container at 150,000+ K. I have preformed every system check possible, ran scans with my antivirus and all, the problem is not with my computer or the memory it is the firefox. How can I fix this? Should I uninstall Firefox?

Solução escolhida

Try a new Firefox Profile.
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

Un-installing and re-installing Firefox rarely fixes anything, unless you do a clean installation. A new Profile is like 90% of the way toward a clean installation.

Ler esta resposta 👍 0

Todas as respostas (5)

the-edmeister
the-edmeister
  • Moderator
more options

Solução escolhida

Try a new Firefox Profile.
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

Un-installing and re-installing Firefox rarely fixes anything, unless you do a clean installation. A new Profile is like 90% of the way toward a clean installation.

dreamcyn222
dreamcyn222 Autor da pergunta
more options

Thanks so much @the-edmeister! I did just that and no more freeze! Thank you again, now to migrate my bookmarks selectively.

dreamcyn222
dreamcyn222 Autor da pergunta
more options

Thanks so much @the-edmeister! I did just that and no more freeze! Thank you again, now to migrate my bookmarks selectively.

the-edmeister
the-edmeister
  • Moderator
more options

You're welcome.

See this:
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

cglupker
cglupker
more options

Insanity that it takes this kind of work to get a browser to function correctly. Is Mozzilla TRYING to ruin Firefox. Every update it's slower and more buggy. Since the last update, it freezes so much, it's basically a worthless browser.

Google the problem, people are jumping to chrome for the exact issue.