Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox is not shutting down on command. When I try to get back up the dialog says it is still running and I must restart the Laptop

  • 1 resposta
  • 1 tem este problema
  • 9 visualizações
  • Última resposta de David McRitchie

more options

I shut down the browser and close my laptop without shutting down computer. When i come back and attempt to start a session, the dialog says Firefox is running, but not responding. I need to restart computer. Just started happening.

I shut down the browser and close my laptop without shutting down computer. When i come back and attempt to start a session, the dialog says Firefox is running, but not responding. I need to restart computer. Just started happening.

Todas as respostas (1)

more options

But are you shutting down Firefox properly...

see my answer in https://support.mozilla.com/en-US/questions/860929