Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Add-ons Manager will not open just shows the loading animation

  • 2 respostas
  • 30 têm este problema
  • 9 visualizações
  • Última resposta de JWorth2k

more options

Trying to view & check Add-ons using Add-ons Manger as follows: Tools - Add-ons which results in new tab opening, but all that is displayed is the Loading Icon with the timer animation. I have now left it running for over 45 minutes prior to writing this information. The problem was also evident after the upgrade from Version 4 to Version 5 earlier this year.

Trying to view & check Add-ons using Add-ons Manger as follows: Tools - Add-ons which results in new tab opening, but all that is displayed is the Loading Icon with the timer animation. I have now left it running for over 45 minutes prior to writing this information. The problem was also evident after the upgrade from Version 4 to Version 5 earlier this year.

Solução escolhida

I had this problem a few hours ago. It acts like the Add-ons Manager is "stuck" trying to load all the Extensions and Plug-ins.

Try this "fix". (It worked for me.) Restart Firefox in Safe Mode (Go to Help --> Restart with Add-ons Disabled...) In Safe Mode call up Add-ons Manager again. It should load. Check that you can see the lists of Extensions and Plug-ins. Have Add-ons Manager check for updates. Restart Firefox to switch back to "normal" mode. Start Add-ons Manager. It should load normally.

Ler esta resposta 👍 3

Todas as respostas (2)

more options

Solução escolhida

I had this problem a few hours ago. It acts like the Add-ons Manager is "stuck" trying to load all the Extensions and Plug-ins.

Try this "fix". (It worked for me.) Restart Firefox in Safe Mode (Go to Help --> Restart with Add-ons Disabled...) In Safe Mode call up Add-ons Manager again. It should load. Check that you can see the lists of Extensions and Plug-ins. Have Add-ons Manager check for updates. Restart Firefox to switch back to "normal" mode. Start Add-ons Manager. It should load normally.

more options

tkinrb

Thank you, works fine now. Java plug-in required updates