Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Our website is marked as a malware site by your browser: www.bistrotm.com, but it now it is okay, could you fix the problem on your browser please?

  • 2 respostas
  • 4 têm este problema
  • 2 visualizações
  • Última resposta de Bistrotm

more options

Recently we had problems with our website www.bistrotm.com, but now we fixed and changed hosting service. But your browser Firefox mark us as malware, and it is a very simple restaurant website. Please, could you change our status in your browser?

Recently we had problems with our website www.bistrotm.com, but now we fixed and changed hosting service. But your browser Firefox mark us as malware, and it is a very simple restaurant website. Please, could you change our status in your browser?

Todas as respostas (2)

more options

No problem here with your site in Firefox and Google Chrome that uses the same online database.

Do you still have that problem?

If that is the case then try to delete the file urlclassifier3.sqlite to reset the phishing protection database and force Firefox to rebuild a new database file (this can take some time).
You can find the file urlclassifier3.sqlite in the parent location of the cache.
You can see the location of the cache on the about:cache page via the location bar like you access a website.

Alterado por cor-el em

more options

Thanks so much for your answer Cor-el. You know, we have the problem again. We changed our hosting service but it is impossible for us to visit our website or to go inside of the control panel of it via Firefox, Chrome or Explorer. Do you think the problem comes because the antivirus programs? We are desperate... thanks a lot again for your time... www.bistrotm.com