Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

The top of my page doesn't work...scroll bars, menu items, etc. The rest, from about 2 inches from the top of the page, works fine.

  • 3 respostas
  • 15 têm este problema
  • 1 exibição
  • Última resposta de cor-el

more options

My side scroll bars don't work by clicking and dragging. They don't even highlight when I pass the cursor over them when they're at the top of the page. If I use the down arrows at the bottom, they'll come down a click at a time. Then, when they're a couple of inches from the top, I can select them and they work fine. The same is true for any menu items at the TOP OF THE PAGE. Very frustrating. Even this page. If I scroll down too far and then try to type in this box, (because it's now close to the top of the page) nothing happens. I also can't use the menu to make the scrip Bold or Italics...nothing on that top bar of this box....unless I scroll down a couple of inches.

My side scroll bars don't work by clicking and dragging. They don't even highlight when I pass the cursor over them when they're at the top of the page. If I use the down arrows at the bottom, they'll come down a click at a time. Then, when they're a couple of inches from the top, I can select them and they work fine. The same is true for any menu items at the TOP OF THE PAGE. Very frustrating. Even this page. If I scroll down too far and then try to type in this box, (because it's now close to the top of the page) nothing happens. I also can't use the menu to make the scrip Bold or Italics...nothing on that top bar of this box....unless I scroll down a couple of inches.

Solução escolhida

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links in that part of the screen not clickable.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Ler esta resposta 👍 7

Todas as respostas (4)

more options

Solução escolhida

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links in that part of the screen not clickable.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

cor-el: Thanks a lot for the help. It worked like a charm!

more options

You're welcome

more options

i had a similar problem but my top arrow of the scroll bar and the top links didnt work by removing the tool bars it sorted itself out