Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes on start up every time

  • 2 respostas
  • 10 têm este problema
  • 6 visualizações
  • Última resposta de mrmccleve

more options

I have followed all of the steps to fix the problem. I've updated Firefox. I've done a spyware and malware check. I've uninstalled and reinstalled. Still, every time I try to start Firefox, it crashes immediately on start up. It even crashes in safe mode start up.

I have followed all of the steps to fix the problem. I've updated Firefox. I've done a spyware and malware check. I've uninstalled and reinstalled. Still, every time I try to start Firefox, it crashes immediately on start up. It even crashes in safe mode start up.

Solução escolhida

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-7010ad55-c393-49e9-bcfa-0a7502111109
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

Ler esta resposta 👍 4

Todas as respostas (2)

more options

Solução escolhida

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-7010ad55-c393-49e9-bcfa-0a7502111109
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

more options

Thanks! This fixed the problem.