Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes

  • 2 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de DFH896

more options

Crashes on startup, even in safe mode

Began immediatgely after installing upgrade to FF 8.0

Remains even though I deleted FF 8 and reinstalled v. 7 without profile

Crashes on startup, even in safe mode Began immediatgely after installing upgrade to FF 8.0 Remains even though I deleted FF 8 and reinstalled v. 7 without profile

Solução escolhida

Two items are causing many Firefox 8 crashes:

  • Roboform older versions. You can try to update Roboform to see if that solves the crashing problem: http://www.roboform.com/platforms/browsers/firefox
    • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)
  • Trusteer Rapport
    • Windows: Start > All Programs > Trusteer Rapport > Stop Rapport
    • Mac: System Preferences > Other > Rapport > Stop Rapport"


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Ler esta resposta 👍 0

Todas as respostas (2)

more options

Solução escolhida

Two items are causing many Firefox 8 crashes:

  • Roboform older versions. You can try to update Roboform to see if that solves the crashing problem: http://www.roboform.com/platforms/browsers/firefox
    • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)
  • Trusteer Rapport
    • Windows: Start > All Programs > Trusteer Rapport > Stop Rapport
    • Mac: System Preferences > Other > Rapport > Stop Rapport"


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

more options

Solved it. I had Roboform 5.6.1, and installing 5.6.3 fixed it, for the moment. Am still in Safe Mode, so it may not be final

Thank you. This has been a major pain. It works in Normal Mode, so we have lift-off!!

Alterado por DFH896 em