Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

"You don't have any add-ons of this type installed." despite having multiple add-ons

  • 3 respostas
  • 9 têm este problema
  • 15 visualizações
  • Última resposta de Mikey

more options

Since upgrading to FF 8.0.1, I get the above message when I attempt to access Add-ons, Extensions on my iMac, despite having a number of different extensions installed, all of which appear to be actively working. The problem does NOT appear on my Macbook Pro, also running FF 8.0.1. Both systems have OS X 10.7.1 running. I have tried restarting FF, rebooting, and, of course, clearing the cache.

Since upgrading to FF 8.0.1, I get the above message when I attempt to access Add-ons, Extensions on my iMac, despite having a number of different extensions installed, all of which appear to be actively working. The problem does NOT appear on my Macbook Pro, also running FF 8.0.1. Both systems have OS X 10.7.1 running. I have tried restarting FF, rebooting, and, of course, clearing the cache.

Solução escolhida

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

Ler esta resposta 👍 1

Todas as respostas (3)

more options

Solução escolhida

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

more options

Since upgrading to FF 8 all I get is freezing and/or hanging & today FF crashed. Once again I uninstalled an AddOn "ShareThis" since I thought that might be the problem & it was. Then I found out that "ShareThis, Shareaholic & AddThis" are all not compatible with FF 8.. OK so what's left then? I did a single AddOn of StumbleUpon & whoopee now what do I do for the other sites I use ? Not interested in anything that has to do with FB since I'm not a fan I just want to have an AddOn that supports some of the social sites "I choose" to use.. What is going on with FF ?

more options

Same problem after upgrade to 10.0 on a Windows 7 machine.