Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Running Windows XP service pack 3. Updated Firefox from 8.0 to 9.0. Now when Firefox opens "The URL is not valid and cannot be loaded" is displayed in a window and no home page appears. What's wrong?

  • 2 respostas
  • 9 têm este problema
  • 3 visualizações
  • Última resposta de cor-el

garyba
garyba
more options

Running Windows XP service pack 3. Updated Firefox from 8.0 to 9.0. Now when Firefox opens "The URL is not valid and cannot be loaded" is displayed in a window and no home page appears. What's wrong?

Running Windows XP service pack 3. Updated Firefox from 8.0 to 9.0. Now when Firefox opens "The URL is not valid and cannot be loaded" is displayed in a window and no home page appears. What's wrong?

Todas as respostas (2)

Cheng Wang
Cheng Wang
more options

What URL is it trying to load? (are you trying to start in private browsing, is there an extension?)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

That issue can be caused by an extension that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).