Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes bei "Speichern unter"

  • 2 respostas
  • 7 têm este problema
  • 9 visualizações
  • Última resposta de Herbert.Dejon

more options

Firefox stürzt ab, auch im abgesicherten Modus, wenn ich "Speichern unter" eingebe und dann einen anderen Ordner als den Standard-Ordner auswähle. Fehler auch nach Neuinstallation 9.01

Firefox stürzt ab, auch im abgesicherten Modus, wenn ich "Speichern unter" eingebe und dann einen anderen Ordner als den Standard-Ordner auswähle. Fehler auch nach Neuinstallation 9.01

Solução escolhida

The crash report shows a file GenOleDBU.ocx as the cause. Such an .ocx file extension is usually used by ActiveX controls for IE and not by Firefox.
What is the location of that file?

See:


Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

Ler esta resposta 👍 2

Todas as respostas (2)

more options

Solução escolhida

The crash report shows a file GenOleDBU.ocx as the cause. Such an .ocx file extension is usually used by ActiveX controls for IE and not by Firefox.
What is the location of that file?

See:


Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

more options

Die Datei "GenOleDBU.ocx" war im Programmordner von "Gen-Profi". Ich habe die Datei gelöscht und das Programm deinstalliert. damit Fehler behoben. Vielen Dank für die Hilfe