Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

previously when accessing web page was asked to accept the security certificate and all ok but now I can not accept the certificate,when pressing get certificate nothing happens.

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de cor-el

more options

previously when accessing web page was asked to accept the certificate and that the connection was untrusted so I did so and I could log on to the page. now the same thing happens but I cant accept the certificate as when pressing button Get certificate nothing happens. Please do let me know how I can resolve that issue.

previously when accessing web page was asked to accept the certificate and that the connection was untrusted so I did so and I could log on to the page. now the same thing happens but I cant accept the certificate as when pressing button Get certificate nothing happens. Please do let me know how I can resolve that issue.

Todas as respostas (1)

more options

It shouldn't be necessary to accept certificates that often unless there is a real problem with a server like an expired certificate or the certificate is self signed.

  • https://support.mozilla.prg/kb/Secure+Connection+Failed

Make sure that you do not run Firefox in permanent Private Browsing mode.

To see all History and Cookie settings, choose:

  • Firefox > Preferences > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"