Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox 9.01 does will not recognize/update Norton Toolbar update

  • 1 resposta
  • 3 têm este problema
  • 4 visualizações
  • Última resposta de James

watchmavin
watchmavin
more options

Problem 1 on a Win 7 Pro computer: Firefox 9.01 has disabled Norton Toolbar ver. 2011.7.3.6 and will not update to the latest Norton toolbar version (2011.7.4.3). I have checked for updates in the add-on tab, and preformed Live Updates on Northon 360 version 5.0, and rebooted endless times to no avail. Other than going back to Firefox 8, is there any other solution? BTW, Norton IPS is at ver. 3.2 (OK).

Problem 2 on a Win XP Pro computer: Similar to above also with Norton 360 ver. 5.0. In this case, however, Norton Toolbar is stuck at 5.6, and Norton IPS is stuck at 2.0. Both refuse to update regardless of how many time I perform Live Update on Norton (and reboot).

VERY FRUSTRATING!!

Problem 1 on a Win 7 Pro computer: Firefox 9.01 has disabled Norton Toolbar ver. 2011.7.3.6 and will not update to the latest Norton toolbar version (2011.7.4.3). I have checked for updates in the add-on tab, and preformed Live Updates on Northon 360 version 5.0, and rebooted endless times to no avail. Other than going back to Firefox 8, is there any other solution? BTW, Norton IPS is at ver. 3.2 (OK). Problem 2 on a Win XP Pro computer: Similar to above also with Norton 360 ver. 5.0. In this case, however, Norton Toolbar is stuck at 5.6, and Norton IPS is stuck at 2.0. Both refuse to update regardless of how many time I perform Live Update on Norton (and reboot). VERY FRUSTRATING!!

Todas as respostas (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

You need to run LiveUpdate with Norton as per http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-9-Support-for-Norton-Toolbar/td-p/615563

If you are having problems with Norton and or their Extension in Firefox then you may get better support on Norton forum.