Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My Firefox 8 crashed and refushed to open so I installed Firefox 10 and now all history, and bookmarks are gone, is there a way to recover them?

  • 1 resposta
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de John99

ChevyDave
ChevyDave
more options

The other day Firefox crashed and every time I tried to reopen it I just got the crash report that said either sent file to Mozilla or close, but Firefox would not open (after several reboots). So I installed the newest version of Firefox 10 and there is no history or bookmarks, how can I recover them?

The other day Firefox crashed and every time I tried to reopen it I just got the crash report that said either sent file to Mozilla or close, but Firefox would not open (after several reboots). So I installed the newest version of Firefox 10 and there is no history or bookmarks, how can I recover them?

Todas as respostas (1)

John99
John99
more options

If you used a remove personal settings option from Windows or Firefox,you may well have permanently lost those bookmarks.

  • Undelete
    If you did that then timely use of a file undelete utility and a good helping of luck are likely to be required to attempt recovery (probably best to stop using

the computer entirely, until you have such utility).

  • Your Own Backups
    You could have a backup system in place that backs up such files or the firefox profile, and you may be able to use that.
  • Synced to another machine
    you may have the bookmarks synced on another machine, or even on an external server

See also lost bookmarks but I am not sure any of that applies in this case, it is worth reading it though

Normally