Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I constantly get error messages that Firefox can't find a particular site.

  • 3 respostas
  • 8 têm este problema
  • 2 visualizações
  • Última resposta de alan_r

more options

I experience random trouble connecting with web sites using Firefox. The error message received is typically "Sorry, we can't find "www.xxx.com". Please check the spelling of the web address." I have cleared the cache and cookies, as well as checked the other settings recommended in the Help section. The problem still persists. It's pretty ridiculous when you can't connect to Yahoo! or YouTube.

I experience random trouble connecting with web sites using Firefox. The error message received is typically "Sorry, we can't find "www.xxx.com". Please check the spelling of the web address." I have cleared the cache and cookies, as well as checked the other settings recommended in the Help section. The problem still persists. It's pretty ridiculous when you can't connect to Yahoo! or YouTube.

Todas as respostas (3)

more options

I have this problem very occasionally. It seems to me that Firefox sometimes tries just too hard to be quick.

In your position, I would try disabling or removing your MindSpark and Hotwheels loader and seeing how that goes.

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

more options

Feedback? How did you go?