Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes

  • 1 resposta
  • 2 têm este problema
  • 9 visualizações
  • Última resposta de cor-el

kcowan
kcowan
more options

I am receiving the following Mozilla Crash Reporter message when I attempt to open Firefox: Firefox had a problem and crashed. We'll try to restore your tabs and windows when it re-starts. When I click restart it just opens the same message box. Firefox does not open.

I am receiving the following Mozilla Crash Reporter message when I attempt to open Firefox: Firefox had a problem and crashed. We'll try to restore your tabs and windows when it re-starts. When I click restart it just opens the same message box. Firefox does not open.

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: