Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can't install the Adobe Flash update

  • 3 respostas
  • 32 têm este problema
  • 2 visualizações
  • Última resposta de Alice_85

Alice_85
Alice_85
more options

I now know that I need to install the 11.3.300.262 version of Adobe Flash, but no matter what I do, it only seems to install the 11.3.300.257 update...even when it says it's the former one.

Should I try uninstalling Flash player, and then reinstalling?

Thanks.

I now know that I need to install the 11.3.300.262 version of Adobe Flash, but no matter what I do, it only seems to install the 11.3.300.257 update...even when it says it's the former one. Should I try uninstalling Flash player, and then reinstalling? Thanks.

Alterado por Alice_85 em

Solução escolhida

Yes, uninstall your current Flash Plugin installation before trying to install the newest version.

Ler esta resposta 👍 1

Todas as respostas (3)

the-edmeister
the-edmeister
  • Moderator
more options

Solução escolhida

Yes, uninstall your current Flash Plugin installation before trying to install the newest version.

dumdidadida
dumdidadida
more options

Additionally, you can try to determine the actual version by right-clicking on a Flash video > About. You can also check Windows Control Panel > Flash Player > Advanced.

Please also see this.

Adobe Flash forum

Alterado por dumdidadida em

Alice_85
Alice_85 Autor da pergunta
more options

Thank you, both. It looks like the proper versions are now running on IE and Firefox. Adobe Flash did crash on me a few times in Firefox (on the 11.3.300.262 update). So I restarted my computer...it may have been a bit overwhelmed with all the updates I threw on it. Hopefully that will fix the issue.

Alterado por Alice_85 em