Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

When attempting to use Firefox email, I get a yellow background popup headed ' There is a problem with this message.

  • 1 resposta
  • 2 têm este problema
  • 3 visualizações
  • Última resposta de cor-el

more options

when i attempt to open Firefox Mail, I get a popup (yellow background) with the heading "There is a problem with this message". We are sorry, but Yahoo Mail has encountered a temporary problem, referring to Temporary Error 4. It goes on to suggest that I might solve the problem by going to Yahoo Help Page. I tried this to no avail. Can you help? Please keep it simple as I am sort of computer impaired. Thanks, Bob Mayfield

when i attempt to open Firefox Mail, I get a popup (yellow background) with the heading "There is a problem with this message". We are sorry, but Yahoo Mail has encountered a temporary problem, referring to Temporary Error 4. It goes on to suggest that I might solve the problem by going to Yahoo Help Page. I tried this to no avail. Can you help? Please keep it simple as I am sort of computer impaired. Thanks, Bob Mayfield

Todas as respostas (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"