Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes

  • 2 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de badinage

more options

Firefox will not open anymore even in safe mode. Sometimes it appears to send a crash report, but the latest one in the folder is 11 days old (see below)

Firefox will not open anymore even in safe mode. Sometimes it appears to send a crash report, but the latest one in the folder is 11 days old (see below)

Todas as respostas (2)

more options

Firefox 11 is quite old. Try updating to Firefox 14.0.1, which does have alot of fixed crashes since then. You can download it from www.getfirefox.com.

If that doesn't help, let me know.

more options

Cheers for the reply. I've uninstalled Firefox, rebooted, installed 14.0.1 without any personal data and it opens ok! However when I close it normally and try to restart it, it crashes without opening, will not reopen in safemode, says it has produced a crash report, but it's not in the folder and it will not reopen again!? Any ideas? Thanks Dave