We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

firefox browser does not return to outlook email with any arrow upon completion of browsing from highlited site.

more options

I use outlook 2010 and have clicked on a highlighted site which moves me to the site in the browser. However I have not been able to return to the email without clicking on the x or closing item in the upper right hand corner. There used to be two arrows in the upper left hand corner of firefox which led me back to the email. This does not take place, and the arrows are grayed out.

I use outlook 2010 and have clicked on a highlighted site which moves me to the site in the browser. However I have not been able to return to the email without clicking on the x or closing item in the upper right hand corner. There used to be two arrows in the upper left hand corner of firefox which led me back to the email. This does not take place, and the arrows are grayed out.

Alterado por mission135 em

Todas as respostas (1)

more options

Hmmm, I've been using Outlook and Firefox together for many years and I always had to close the Firefox window or just switch back to Outlook. Could the arrows have been a feature of an add-on? If that seems like a possibility, you could check to see whether any relevant-looking add-ons have become disabled:

orange Firefox button or classic Tools menu > Add-ons

Check both the Extensions category and Plugins category, and make sure to scroll through the entire list in case the name isn't obvious.