Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes when opening hotmail inbox

  • 3 respostas
  • 9 têm este problema
  • 8 visualizações
  • Última resposta de cor-el

more options

Hotmail worked fine last night. Now henever I open my hotmail inbox I see the inbox page for half a second until firefox crashes. Hotmail works fine in chrome. I first had this problem in nightly, so I uninstalled everything mozilla (including user settings/customizations) and tried installing it again. Hotmail still does not work. It is not a addon problem because it happens with all of them disabled too. It's sucks having to open a new browser to check my hotmail. Gmail woks fine.

I'm using firefox 14.0.1

Hotmail worked fine last night. Now henever I open my hotmail inbox I see the inbox page for half a second until firefox crashes. Hotmail works fine in chrome. I first had this problem in nightly, so I uninstalled everything mozilla (including user settings/customizations) and tried installing it again. Hotmail still does not work. It is not a addon problem because it happens with all of them disabled too. It's sucks having to open a new browser to check my hotmail. Gmail woks fine. I'm using firefox 14.0.1

Todas as respostas (3)

more options

First, try to reset Firefox. Refresh Firefox - reset add-ons and settings. This simple step will eliminate many Firefox problems with only one click.

Also, can you kindly attach a Crash ID?

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

This was the only one there.

b2e004d0-e280-45e9-8c54-bb85f2120723

more options

Solução escolhida

Alterado por cor-el em