Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

cannot click on items on the fringe of a webpage

  • 4 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de swatan

more options

I have Firefox 14.0. I have att.net with Yahoo mail, classic. When I open a webpage either through mail or browser, I cannot click on items on the fringe of the page. I have no problem when I use Google Chrome. What am I doing wrong?

I have Firefox 14.0. I have att.net with Yahoo mail, classic. When I open a webpage either through mail or browser, I cannot click on items on the fringe of the page. I have no problem when I use Google Chrome. What am I doing wrong?

Solução escolhida

That problem can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Ler esta resposta 👍 1

Todas as respostas (4)

more options

What do you mean by the fringe? Do you mean the sides or the bottom or both?

more options

Usually it's both. It's the very top or sides, but most of the time the extra headings are on the top. For instance, on this very page, I am unable to click on "inbox" or "other applications".

more options

Solução escolhida

That problem can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

Thanks! I disabled an extension that was downloaded when I was trying to watch the Olympics on line. I deleted the extension, and now everything is fine! Thanks again!