Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

why does a black vertical box appear on my email messages in outlook online? It blocks text. It has a "close" button on it that is not active. Please help!

more options

some messages that I receive via outlook have a vertical black box on the right side of the screen that blocks text. It is only true in firefox. it may be related to screenshots in the mail itself or to attachments.

some messages that I receive via outlook have a vertical black box on the right side of the screen that blocks text. It is only true in firefox. it may be related to screenshots in the mail itself or to attachments.

Todas as respostas (1)

more options

Could it be a vertical advertisement that you are partially blocking? Maybe a screenshot would be helpful. You can attach an image to a reply using the "Browse" button below the compose area.