Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

video streaming only works in private browsing, how do i fix it so it works normally?

  • 1 resposta
  • 2 têm este problema
  • 15 visualizações
  • Última resposta de cor-el

more options

I recently got a new laptop which is Toshiba, its a windows 8 and works great until i try to watch videos on YouTube. It freezes and wont close down so i have to sign out and then sign back in again.However, I've tried watching videos in private browsing and it works?

I recently got a new laptop which is Toshiba, its a windows 8 and works great until i try to watch videos on YouTube. It freezes and wont close down so i have to sign out and then sign back in again.However, I've tried watching videos in private browsing and it works?

Todas as respostas (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.