Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

IS there a way of disabling or removing an addon from outside of FF (It won't start after adding an addon)

  • 7 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de TheOldFox

more options

I installed an addon and now FF will not start and appears to be looping. Is there a way to uninstall the addon or set up FF so that it starts with addons disabled? Remember that FF is not running at all so I do not have access to any of the internal functions.

FF release is 17.0.1, on Windiows XP/SP3

Also, once I do that I would like to have the addon added to the block list.

I installed an addon and now FF will not start and appears to be looping. Is there a way to uninstall the addon or set up FF so that it starts with addons disabled? Remember that FF is not running at all so I do not have access to any of the internal functions. FF release is 17.0.1, on Windiows XP/SP3 Also, once I do that I would like to have the addon added to the block list.

Solução escolhida

Open Firefox in it's diagnostic Safe Mode by holding down the shift key while starting Firefox. Firefox will start with Extensions and a few other things disabled. When done with Safe Mode, exit Firefox, wait a few seconds and click on the Firefox desktop icon to start Firefox in regular mode.

More info about that and manually removing extensions, if necessary, included in the following articles:


Added followup questions:

  • Name of add-on?
  • Link to where you downloaded the add-on?
  • Was it a separate application? If so, have you looked in Control Panel > Add or Remove Programs (or Programs and Features) to see if it is listed and remove from there?
Ler esta resposta 👍 0

Todas as respostas (7)

more options

Solução escolhida

Open Firefox in it's diagnostic Safe Mode by holding down the shift key while starting Firefox. Firefox will start with Extensions and a few other things disabled. When done with Safe Mode, exit Firefox, wait a few seconds and click on the Firefox desktop icon to start Firefox in regular mode.

More info about that and manually removing extensions, if necessary, included in the following articles:


Added followup questions:

  • Name of add-on?
  • Link to where you downloaded the add-on?
  • Was it a separate application? If so, have you looked in Control Panel > Add or Remove Programs (or Programs and Features) to see if it is listed and remove from there?

Alterado por TheOldFox em

more options

That worked perfectly. The offensive addon has been removed and I am back up again.

Thank you again.

more options

What was the name of the add-on? From where did you download it?

more options

The name of the addon is:

HTTPS Everywhere 

from the Electronic Frontier Foundation website is:

HTTPS Everywhere

I reported the problem to them.

more options

Interesting. I have HTTPS-Everywhere 3.0.4 installed and active in the instance of Firefox 17.0.1 that I have been using to respond to your question and have never had a problem with it. If you are opening a home page to a domain on their list and that item on their list is not functioning properly, it could cause a problem. Hopefully, they will find a solution for you.

more options

My home page is the FF start page.

It might be a conflict with another addon.

Also, after FF looped for a while it later crashed.

Alterado por ZZFPG em

more options

The home page about:home is built in to Firefox and should/would not be affected.

Though it should/would not affect about:home, there is an entry for Mozilla on their list, if you are using some page at mozilla as your home page. On my installation that item on their list is shown as disabled; I do not recall disabling that item myself, therefore it could be their default (disabled) and they know that item is not functioning properly on their list.

You may be correct in that there could be a conflict with another add-on. The only way to determine that is to experiment by installing HTTPS Everywhere, disabling/enabling a few extensions (or plugins), restart Firefox and repeat until you find the conflicting item.

The only other thing that comes to mind is a possible corruption of HTTPS Everywhere during download/installation.

Post back once you locate a solution yourself, if it is a conflict with another add-on, or once you hear back from Electronic Frontier Foundation with a solution from them.

Alterado por TheOldFox em