Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox keeps asking to update the same plugins everytime. Why?

  • 2 respostas
  • 10 têm este problema
  • 3 visualizações
  • Última resposta de cor-el

LeadSinger
LeadSinger
more options

Firefox keeps telling me that various plugins need to be updated. I download said updates and still get told that I need to update all these applications. What's going on?

Firefox keeps telling me that various plugins need to be updated. I download said updates and still get told that I need to update all these applications. What's going on?

Todas as respostas (2)

AliceWyman
AliceWyman
  • Moderator
more options

Hard to say without more details but I can see that your Flash plugin is a very old version (Shockwave Flash 10.0 r12). To update Flash, see this article:

Let us know what other plugins are showing up as outdated when you go to https://www.mozilla.org/plugincheck/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You have at least outdated Flash (Shockwave Flash 10.0 r12) and Adobe Reader (Adobe PDF Plug-In For Firefox and Netscape "9.5.2") plugins showing in your system details list list.

You can try to delete the pluginreg.dat file in the Firefox Profile Folder and maybe addons.sqlite as well to reset the plugin registry databases.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder