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Hello to everyone

Thank you all so much to all of you for the prompt reply!

Sorry I did try all your ideas, but I stil can't open Hotmail-account and I can't send, reply any hotmail-emails, when I click on a message in my Inbox the message doesn't open. If I click on any links in my inbox on hotmail, absolutely nothing happens.

I'm using HTTPS-hotmail. JavaScript is enabled . I'm not infected with malware, I use Norman Security Suite Viruses and Spyware.

I disabled all add-ons with FF in Safe Mode, and hotmail worked well. I used Hotmail with Firefox for years with no problem. Starting about 2 weeks i can't sign into my hotmail account through firefox;

I open firefox, then hotmail, put my adress, and then there's this page: A password isn't enough ... I click on the "SAVE"-button", it does not work.

It works well in IE.

I did remove the cookies, by 'View Cookies' there is this cookie: "answers microsoft.com"", and i cannot remove this cookie.

(I have firefox on "Never remember history")

I also did use the the refresh button and the Shift key, it doesn't work :-(

By Pressing Ctrl+Shift+Del , totally nothing happens. Please help me.

Thank you so much for your help!! My english language is not good, that's why my reply takes a long time. Sorry for that.

I wish you all a wonderful evening from Holland.

Hello to everyone

Thank you all so much to all of you for the prompt reply!

Sorry I did try all your ideas, but I stil can't open Hotmail-account and I can't send, reply any hotmail-emails, when I click on a message in my Inbox the message doesn't open. If I click on any links in my inbox on hotmail, absolutely nothing happens.

I'm using HTTPS-hotmail. JavaScript is enabled . I'm not infected with malware, I use Norman Security Suite Viruses and Spyware.

I disabled all add-ons with FF in Safe Mode, and hotmail worked well. I used Hotmail with Firefox for years with no problem. Starting about 2 weeks i can't sign into my hotmail account through firefox;

I open firefox, then hotmail, put my adress, and then there's this page: A password isn't enough ... I click on the "SAVE"-button", it does not work.

It works well in IE.

I did remove the cookies, by 'View Cookies' there is this cookie: "answers microsoft com"", and i cannot remove this cookie.

(I have firefox on "Never remember history")

I also did use the the refresh button and the Shift key, it doesn't work :-(

By Pressing Ctrl+Shift+Del , totally nothing happens. Please help me.

Thank you so much for your help!! My english language is not good, that's why my reply takes a long time. Sorry for that.

I wish you all a wonderful evening from Holland.

Hi Maude

I missed that you had created three threads about this problem, so I'm gone lock this one as well.

Please continue here: [/questions/945108]</blockquote>