Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My firefox keeps crashing and I dont know what to do?

  • 1 resposta
  • 35 têm este problema
  • 3 visualizações
  • Última resposta de ideato

filipstanislawski
filipstanislawski
more options

My firefox web browser keeps crashing and it just doesnt turn on. It crashes when i try to turn it on. It dosent work in Safety mode or after reseting it. I have uninstalled and installed it, it worked once but now it is crashing again.

My firefox web browser keeps crashing and it just doesnt turn on. It crashes when i try to turn it on. It dosent work in Safety mode or after reseting it. I have uninstalled and installed it, it worked once but now it is crashing again.

Todas as respostas (1)

ideato
ideato
more options

Hello filipstanislawski, can you open firefox and paste the crash Report ID ? , if yes see how to do that : Get help fixing this crash

definitely see :

https://support.mozilla.org/en-US/questions/946561

https://support.mozilla.org/en-US/questions/946667


thank you