Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Back button does not work on any site. Thanks in advance for your help.

  • 3 respostas
  • 6 têm este problema
  • 1 exibição
  • Última resposta de biff441

more options

On a laptop using XP Pro. SP3. 32bit. Use FireFox 18. I have rebooted Firefox and restarted my laptop many times. This has been a problem since the last FireFox security upgrade. I did notice the back button worked on your support site. Please help me resolve this because it is a real pain in the ass. Thank you.

On a laptop using XP Pro. SP3. 32bit. Use FireFox 18. I have rebooted Firefox and restarted my laptop many times. This has been a problem since the last FireFox security upgrade. I did notice the back button worked on your support site. Please help me resolve this because it is a real pain in the ass. Thank you.

Solução escolhida

Todas as respostas (3)

more options

hi biff441,
could you try the Reset Firefox feature and report back to us?
It will restore Firefox to its initial state while saving your:

  • Bookmarks
  • Browsing history
  • Passwords
  • Cookies
  • Web form auto-fill information


Warning: Any extensions, open tabs, site-specific preferences etc will not be saved.
For more information you can read this article: Refresh Firefox - reset add-ons and settings
Please report back to us for your problem!

more options

Solução escolhida

more options

Yes, this solved my issue of my back button not working. After resetting Fire Fox, my back button now works. If anyone has the same issue, please follow the instructions given.

Thank you for your help,

biff441

Alterado por biff441 em