Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Is there a phone number I can call . I am having issues with my e-mail. .my internet provider and we did everything we could

  • 3 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de James

more options

I am having serious problems with my e-mail. the provider and I spent over an hour checking everything we could with our e-mail. I was thinking I would remove my my Mozilla Firefox from the laptop then reinstall, as I really like Mozilla Firefox

I am having serious problems with my e-mail. the provider and I spent over an hour checking everything we could with our e-mail. I was thinking I would remove my my Mozilla Firefox from the laptop then reinstall, as I really like Mozilla Firefox

Todas as respostas (3)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

hello, unfortunately there is no phone support by mozilla but you can easily reset firefox like it is described here: Refresh Firefox - reset add-ons and settings

more options

What webmail service is this?