Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

pdf files are not attaching correctly to emails. I have tried the reset firefox option but this has not worked.

wamsum
wamsum
more options

I use comcast for my email. I have attached scanned doc in pdf many times successfully. Now attachments will not display, when I check the attachment all I get is a blank page with the note the pdf docs may not display correctly

I use comcast for my email. I have attached scanned doc in pdf many times successfully. Now attachments will not display, when I check the attachment all I get is a blank page with the note the pdf docs may not display correctly

Todas as respostas (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Firefox 19 changed your default viewer for PDFs to the built-in viewer. Maybe it can't handle the scan due to size or other reasons?

To change your PDF handler to the Adobe Acrobat plugin or an external application, you can update one of your application preferences. There is now a support article on this: View PDF files using Firefox’s built-in viewer.

Any luck?