Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Installed Norton Internet Security and it is not compatible with Firefox 19.0.2, Please help

  • 3 respostas
  • 4 têm este problema
  • 2 visualizações
  • Última resposta de philipp

rpretti
rpretti
more options

I just installed Norton Internet Security v 20.3.0.36. I then noticed some web sites I visit were missing some things. I investigated Firefox and saw that Norton is not compatible with Firefox 19.0.2. When will Firefox get this compatibility? I prefer Firefox as my browser. OS is Windows 7

I just installed Norton Internet Security v 20.3.0.36. I then noticed some web sites I visit were missing some things. I investigated Firefox and saw that Norton is not compatible with Firefox 19.0.2. When will Firefox get this compatibility? I prefer Firefox as my browser. OS is Windows 7

Todas as respostas (3)

philipp
philipp
  • Moderator
more options

hello, the toolbar is compatible with firefox 19. please run the symantec liveupdate & make sure that all components are up-to-date or for more information refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-19-Support-for-Norton-Toolbar/td-p/912951

rpretti
rpretti Autor da pergunta
more options

I ran the liveupdate, and it says I have the latest update already. I checked the Extensions in Firefox and it says Norton Vulnerablity Protection is incompatible with Firefox 19.0.2. Norton Vulnerablity Protection version is 11.1.1.5 - 2

philipp
philipp
  • Moderator
more options

please refer to the link i've posted before - in there symantec states that there is already a higher version number available which is compatible with firefox 19. if you don't get this version by running liveupdate, please contact norton's support (it is also the job of third-party vendors to make addons compatible).